Monday, Jan. 12, 1998

Road Rage

By ANDREW FERGUSON

It's a jungle out there. Well, not really: it's worse than a jungle. It's a stretch of roadway anywhere in America, and in place of the ravenous tigers and stampeding rhinos and slithery anacondas are your friends and neighbors and co-workers, that nice lady from the church choir and the cheerful kid who bags your food at the local Winn Dixie--even Mom and Dad and Buddy and Sis. They're in a hurry. And you're in their way. So step on it! That light is not going to get any greener! Move it or park it! Tarzan had it easy. Tarzan didn't have to drive to work.

It may be morning in America--crime down, incomes up, inflation nonexistent--but it's high noon on the country's streets and highways. This is road recklessness, auto anarchy, an epidemic of wanton carmanship. Almost everyone from anywhere has a story about it, as fresh as the memory of this morning's commute. And no wonder. Incidents of "road rage" were up 51% in the first half of the decade, according to a report from the AAA Foundation for Traffic Safety. Some occurrences are grisly enough to make the headlines. Last year a high-speed racing duel on the George Washington Memorial Parkway outside Washington killed two innocent commuters, including a mother of two, traveling in the opposite direction.

More often the new ethos of road anarchy manifests itself in the mundane: the unsignaled lane change by the driver next to you, the guy who tailgates you if you go too slow, and the person ahead who brakes abruptly if you go too fast--each transgression accented by a flip of the bird or a blast of the horn. Sixty-four percent of respondents to a recent Coalition for Consumer Health and Safety poll say people are driving less courteously and more dangerously than they were five years ago.

And the enemy is us. Take a ride with "Anne," a 40-year-old mother of three who would rather we not use her real name, as she steers her 2 1/2-ton black Chevy Suburban out of her driveway on a leafy street in residential Washington. The clock on the dashboard reads 2:16. She has 14 minutes to make it to her daughter's game. Within a block of her house she has hit 37 m.p.h., taking stop signs as suggestions rather than law. She has a lot on her mind. "I'm not even thinking of other cars," Anne admits cheerfully as she lays on the horn. An oldster in an econo-box ahead of her has made the near fatal mistake of slowing at an intersection with no stop sign or traffic light. Anne swears and peels off around him.

Anne has a clean driving record with scarcely even a fender bender to her name. But when she takes to the highway, even her kids join the fun. "Make him move over!" they shout as she bears down on a 55-m.p.h. sluggard in the fast lane. She flashes her headlights. The kids cheer when the unlucky target gives in and moves aside. Back in town, Anne specializes in near misses. "Jeez, I almost hit that woman," she chirps, swinging the Suburban into the right lane to pass a car turning left at an intersection. She makes the game two minutes late. "I don't think I'm an aggressive driver," Anne says. "But there are a lot of bad drivers out there."

Too true, too true. But the example of Anne--prosperous, well-adjusted Anne, loving wife and mother--raises the overarching question of road anarchy. Residents of late 20th century America are arguably the luckiest human beings in history: the most technologically pampered, the richest, the freest things on two legs the world has ever seen. Then why do we drive like such jerks?

The most common answer: What do you mean we, Kemo Sabe? Of course, you don't drive like a jerk. Neither does Anne--just ask her. Very few drivers admit to being an obnoxious road warrior. There seem to be only three types of people on the road these days: the insane (those who drive faster than you), the moronic (those who drive slower than you) and...you. But this merely confuses the issue. Surely someone is doing all that speeding, tailgating, headlight flashing and abrupt lane changing, not to mention the bird flipping and horn blasting. There's enough in the phenomenon of road rage to keep a faculty-loungeful of social theorists thinking deeply for years--or at least until the grant money runs out.

That won't be any time soon. With millions of victims and hardly any confessed perpetrators, road recklessness has become the car-related sickness du jour, deposing (for the moment) drunk driving from its long-standing reign. Like drunk driving, the issue has energized America's vast machinery of social concern. The Federal Government is spending money on research, Congress has held hearings, law-enforcement authorities have held seminars and developed special enforcement programs, and psychologists are treating it as a genuine, stand-alone disorder. There are Websites devoted to the topic, including one--the Database of Unsafe Driving--that allows Web users to enter not only an account of their experience with an aggressive driver but also the "insane moron's" license-plate number, along with a proposed punishment. (Several of these--surprise!--are obscene.)

Aggressive driving, of course, has been around since the early decades of this century, from the moment when the average number of automobiles on any given roadway rose from 1 to 2. It is partly a matter of numbers. There are 17% more cars in America than there were 10 years ago, while the number of drivers is up 10%. More to the point: the number of miles driven has increased 35% since 1987, while only 1% more roads have been built.

But as the quantity of cars has risen, the nature of the problem has changed qualitatively as well. Maybe the congestion is making everyone cranky. Americans are famously attached to their cars; it's just the driving they can't stand. "Driving and habitual road rage have become virtually inseparable," says Leon James, a professor of psychology at the University of Hawaii who specializes in the phenomenon. In the most comprehensive national survey on driving behavior so far, a Michigan firm, EPIC-MRA, found that an astounding 80% of drivers are angry most or all of the time while driving. Simple traffic congestion is one cause of irritation, but these days just about anything can get the average driver to tap his horn. More than one-third of respondents to the Michigan survey said they get impatient at stoplights or when waiting for a parking space; an additional 25% can't stand waiting for passengers to get in the car. And 22% said they get mad when a multi-lane highway narrows.

So not only are roads more crowded than ever, but they are crowded with drivers whom science has now discovered to be extremely touchy. Modern life offers plenty of ready-made excuses for bad driving, and here as elsewhere time seems to be of the essence: there's just not enough of it. When police departments in the Washington area launched a program to crack down on aggressive driving last year, cops handed out some 60,000 tickets in 28 days for offenses ranging from tailgating to passing on the right. The most common excuse: "I'm late."

So many miles, so little time. For Ron Remer, 47, a soft-spoken salesman, offensive driving was simply part of the job. From his home in New Haven, Conn., he logged 30,000 miles a year selling promotional products. "People on the road were an impediment to my progress," he says. "If I was late, it would reflect badly on me. Maybe the customer wouldn't want the products, and I'd be out of a sale. Getting there was the only thing that was important. If I met you in person, I might invite you for coffee or something. But on the road, you were in my way."

Remer says he's reformed now, having had one of those little epiphanies that sometimes come to people who are pulled over by the state police. He was stopped one night on the narrow and unlighted Merritt Parkway in Connecticut after a high-speed race with another car, and soon thereafter he enrolled in a seminar for aggressive drivers. "I was lucky to recognize my problem and try to fix it," he says.

Other road warriors are unrepentant. Alan Carter, 43, a computer specialist from North Carolina and a self-described "aggressive driver," has his own vision of a perfect commute: one with no other cars in sight. "I don't want anyone in front of me. Any time. I think maybe this type of thinking has its roots in the minutiae of territorial rights and typical American individualism. But I don't really think about the deeper meanings. I just know that someone else is in my space or in the space I want."

Carter doesn't have to search for deeper meanings; that is a job for paid professionals, of whom, in America, there are many. Their theories range from the sociological to the psychological to the quasi political. "There is a greater diversity of road users now than at any other time in history," says Hawaii's James. "Therefore streets are not reserved for the optimum, skilled driver but accommodate a variety of driver groups with varying skill, acuity and emotional control"--jerks, in nontechnical lingo. And unlike in previous generations, the willingness to be a jerk on the road is no longer confined to a single sex.

Ed Sarpolus, the head researcher for the Michigan study of driving behavior, was struck by the gender breakdown of aggressive drivers: 53% of them are women. "There is a tremendous cultural shift taking place," he says. "Men still outnumber women in pure numbers, but women are not only increasing, they are not falling off as they get older. Women have fought to be equal in the workplace and in society, and now they're fighting to be equal behind the wheel. [Our] data are full of soccer moms."

This democratization of the highway has occurred simultaneously to a decline in traditional driver's education, once a near universal part of the curriculum in America's secondary schools--and a course beloved by generations of high schoolers, since the only way you could fail was by running over the instructor's cat. According to Allen Robinson, CEO of the American Driver and Traffic Safety Education Association, 15 years ago, nearly 90% of all new drivers had taken an official driver's education course. With budget cuts chopping the course out of many public schools, that figure is down to 50%, perhaps as low as 30%.

And Robinson questions the use of the courses that are still in place. Having simplified the instruction of reading, writing and arithmetic, the American educational establishment may have finally managed to do the impossible: it has dumbed down even driver's ed. (What's next? Dodge ball?) Some states have backed off mandatory driver training altogether, and elsewhere most courses demand no more than six hours behind the wheel. In what was no doubt an exceptional case, last September a North Carolina driver's ed teacher allegedly told his trainee to chase a driver who had cut them off, then got out and punched the offending driver. The teacher (who later denied he had urged the student to step on the gas) was arrested. The student was not ticketed, and the assault charge against the teacher was dropped. "Our driving schools teach the mechanics of driving," says John Larson, a psychiatrist who lectures at Yale Medical School, "but they teach almost nothing about the psychology of drivers."

Driving is a curious combination of public and private acts. A car isolates a driver from the world even as it carries him through it. The sensation of personal power is intoxicating. Sealed in your little pod, you control the climate with the touch of a button, from Arctic tundra to equatorial tropic. The cabin is virtually soundproof. Your "pilot's chair" has more positions than a Barcalounger. You can't listen to that old Sammy Davis Jr. tape at home because your kids will think you're a dweeb, but in the car, the audience roars as you belt out I've Gotta Be Me. Coffee steams from the cup holder, a bag of Beer Nuts sits open at your side, and God knows you're safe. The safety belt is strapped snugly across your body, and if that fails, the air bag will save your life--if it doesn't decapitate you. Little bells and lights go off if you make a mistake: don't forget to buckle up! Change your oil, you sleepyhead! The illusions--of power, of anonymity, of self-containment--pile up. You are the master of your domain. Actually driving the car is the last thing you need to worry about. So you can pick your nose, break wind, fantasize to your heart's content. Who's to know?

The fantasies are shaped not only by the comforts of the cars but by their sheer tonnage as well. The organization man of the 1950s might have been satisfied with a workadaddy DeSoto; in the 1970s the aspiring hipster could relieve his mid-life crisis with an Italian sports car the size of a Shriner go-cart. Affluent Americans of the 1990s--so responsible at home, so productive in the workplace--want a car designed for war. With its four-wheel drive and tons of torque and booster-rocket horsepower, today's sports-utility vehicle would have come in handy at the Battle of the Bulge. On the road its driver faces no obstacle more menacing than a pothole, but he knows that if he wants, he can swing off the highway and climb a sand dune, ford a raging river, grind deep into a trackless wilderness. Of course, he never does. He has to drive the kids to soccer practice. But the unused capacity hums beneath the pedals at his feet and feeds the fantasy. Watch him roar past you on the road, and see the set of his jaw and the squint of his eye. This is not some corporate paper pusher at the wheel; this is no sensitive dad who does the laundry. This is Patton leading the Third Army. This is Chuck Yeager breaking the sound barrier. Disrupt his fantasy at your peril. "There is a real illusion of anonymity combined with potency because you have a machine you can command," says Jack Levin, a sociologist at Northeastern University's Program for the Study of Violence. "Top it off with the stress of work and people perhaps feeling insecure there, or with troubles at home, and it can make for a dangerous combination."

Road-rage experts have come up with various solutions to the anarchy of our streets and highways. We could legislate it (lower speed limits, build more roads to relieve congestion), adjudicate it (more highway cops, stiffer penalties), regulate it (more elaborate licensing procedures) or educate it away (mandatory driver's ed). Others suggest an option perhaps more typical of America circa 1998: therapize it.

"The road-rage habit can be unlearned," says James of the University of Hawaii, "but it takes more than conventional driver's ed." He advocates teaching "emotional intelligence" as part of any thorough driver training: how to "deal with hostility expressed by drivers" and "how to be accepting of diversity and how to accommodate it." He calls for a new driver's ed program from kindergarten on--to teach "a spirit of cooperation rather than competition"--and grass-roots organizations called Quality Driving Circles. These, he told a radio station, would be "small groups of people meeting regularly together to discuss their driving problems and help one another do driving-personality makeovers."

Will it work? A better question might be, Do we want it to? Road-rage therapists come perilously close to calling for a transformation of the national character--remaking our rough-and-tumble, highly individualistic country into a large-scale version of a college town where everyone recycles kitty litter, drinks latte, listens to Enya and eats whole grains. Is that really what we want? For all its dangers, road rage may simply be a corruption of those qualities that Americans have traditionally, and rightly, admired: tenacity, energy, competitiveness, hustle--something, in other words, to be contained and harnessed by etiquette and social censure rather than eradicated outright. Until then, alas, anyone braving the streets and highways of America would be well advised to employ a technique older than therapy: prayer.

--Reported by Sally B. Donnelly/Washington

With reporting by Sally B. Donnelly/Washington